Shipping & Returns
Snappy Popcorn has most if not all machines and product in stock and ready to ship. We pride ourselves on the amount of inventory we have in order to serve you! Because we are located in the center of the U.S., most of our customers will receive their orders in 2-5 business days if shipped by UPS Ground. Most orders placed before 2:00 CST will be shipped the same day the order is placed.
Snappy Popcorn does not offer free shipping. If your order does not display a shipping cost, the weight of your order has exceeded our programmable limits or you have selected Motor Freight.
Motor freight orders will usually ship the next business day. If you select motor freight, Snappy will contact you with the shipping costs before we ship.
If you do not select Motor Freight for a Motor Freight only product, the shipping may be incorrect. Snappy will contact you with the correct shipping price before we ship you the order.
Machines from our site are sent with an adult direct signature required. The person signing must be at least 21 years of age.
Please feel free to call us at 800-742-0228 for shipping questions.
4, 6, and 8 oz poppers.
Please call our facility for expedited quotes on 4, 6, and 8 oz. poppers and carts. Our online system is unable to calculate expedited shipping on these items. Thank you.
Return Policy
Return Eligibility
- Return requests must be made within 30 days of purchase
- Food items are not eligible for return
- All returned products must be:
- Unused
- Undamaged
- Kept right-side up
- Returned in their original packaging
Return Instructions
You may use any shipping method you prefer to return eligible items. Return shipping costs are the customer's sole responsibility, and all returns are shipped at the customer's risk. Snappy Popcorn is not responsible for any loss or damage that occurs during transit.
If you need assistance with the return process, contact Snappy Popcorn Customer Service at 1-800-742-0228. Working directly with Snappy Popcorn helps ensure appropriate insurance coverage during shipment and allows us to process your return credit as quickly and accurately as possible.
Inspection and Refunds
All returned products are subject to inspection upon receipt.
- Refunds will be issued only after the returned item passes inspection.
- Refunds are limited to the purchase price of the product minus restocking fees.
- Original freight and shipping charges are non-refundable.
Important: Products returned without their original packaging or not maintained in an upright position during transit when required may be refused and returned to the sender at the customer's expense.